FAQs
Yes, 5 days a week (Wednesday – Sunday) including public holidays (there is small surcharge for travel on Christmas day)
All our vessels are pram friendly. The beach areas are not practical for prams however there are boardwalks and pathways throughout the island that are suitable. Prams can be stored on ‘Big Cat’ if needed
We have our large stable catamaran leaving for the Full Day Tours at 9am – takes approximately 1 hour 15mins to get to Green Island. Or we have the smaller speedier boat ‘Reef Rocket’ for half day and full Day 11am departures – takes approximately 45 minutes
We recommend you bring a towel, hat, sunscreen, sunglasses and swimwear. Also, cash for drinks, snacks or souvenirs you may want to buy. Credit cards are accepted at most shops at the Island however surcharges may apply.
Passengers must have some mobility and/or the presence of a carer who can assist them. Depending on tides it may be necessary to embark/disembark from different levels on the boat. Coral viewing and glass bottom boat activities are subject to the weather and the extent of the passenger’s mobility and/or the presence of a carer who can assist. Please note that the toilets on the vessel are not wheelchair accessible but there are disabled toilets available on the island. Please advise at time of booking if you have wheelchair bound passengers travelling.
These guidelines apply to standard wheelchairs only. We are not able to accommodate electric wheelchairs on any of the vessels or coaches.
Yes, you can cancel or amend your tour to a different date (subject to availability) if you notify us 24 hours or more prior to travel.
If you need to cancel or change dates within 48 hours of travel a 100% cancellation fee applies
Please note a ‘no show’ (where passengers do not turn up to the specified pick-up point or departure point without notification) automatically incurs a 100% cancellation fee.
The Semi-submarine tour is approximately a half hour coral viewing tour. This tour is recommend as it is a great opportunity to see plenty of marine life swimming right past your window! Similar to a divers perspective of the reef. This tour also has an informative commentary and fish feed included. The Glass Bottom Boat is also approximately 30 minutes and has a commentary and a fish feed. The main difference is the Glass Bottom Boat is more like a snorkelers view from the surface looking down.
A Snorkelling and safety presentation is given on board en route to Green Island. Snorkelling is undertaken at your own leisure, directly from the beach. A life guard is on duty in the flagged area at the northern beach. We also offer a Snorkel Experience tour for beginners and a Snorkel Safari for the more advanced snorkeller.
The Great Barrier Reef contains thousands of different species of marine life. We cannot guarantee what marine life you will see on your day of travel, however there will be many different species of fish, coral and molluscs.
Giant green sea turtles are found around the Great Barrier Reef and are frequently sighted at Green Island. Reef sharks are quite common and a wonderful sight to see.
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